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I’m trying to connect a 120 service to my house. When I hook it up, everything on that pole drops to 0v and the other phase goes up to 240v. What could cause this?

You're experiencing a problem with a bad neutral; either in your service panel or service entrance, or it may be out on the utility line leading into your house.

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Wurtsboro Electric Service, Inc.

Licensed electricians serving Orange county, Sullivan county, and Ulster county in New York
(845) 888-8000 

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